Please note that our office will be closed for the Labor Day on Monday, September 1, 2008. The office will reopen according to regular hours of operation on Tuesday, September 2, 2008.

AVerMedia's commitment to quality and customers' satisfaction are unsurpassed and so is our Technical Support Department. AVerMedia's trained technical staffs have worked with a myriad of satisfied customers throughout the years. AVerMedia is constantly updating the information online. Our goal is to allow our customers to find their solutions on our web with ease. If you still have questions on our products or should you need to seek personal solutions on the problems, please contact our Technical Support at 1-877-528-7824 (Monday to Friday from 8:00am to 5:00 pm, pacific standard time) or submit an Online Technical Support Form now.

If you live in Canada, or the United States, your e-mail will be answered in the order it was received. Note: If you are not located in Canada or the United States, please visit our Global Website to find the office nearest you.

For Technical Support of Presentation Product Line, please call 1-877-528-7824

For RMA and Shipment, please see the following fax info and ship to the following location:

USA Warehouse
1001 Yosemite Drive,
Milpitas, CA 95035
Fax for the Warehouse: 1-408-240-6270
Fax for RMA: 1-408-240-6273