How is AVer’s Customer Service?
Please take a few minutes to fill out the below survey to better serve you next time.
Note: Required fields are marked with an asterisk (
*
)
1.
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Do you feel that we were able to answer your questions today?
Yes
No
Not sure
If no, please explain here:
2.
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Was the customer support specialist able to diagnose the issue and provide a solution for you in a timely manner?
Yes
No
Not sure
3.
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Was obtaining our support contact information readily available?
Yes
No
Not sure
4.
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When provided solutions or instructions, were the steps clear and easy to follow?
Yes
No
Not sure
5.
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Overall, how satisfied are you with the quality of service you received?
Very satisfied
Somewhat satisfied
Not completely satisfied
Not satisfied at all
I am not completely sure whether I am satisfied or dissatisfied
6.
Is there anything we can do to make your experience better? (please describe):
7.
Any other suggestions/comments?
8.
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Please indicate your time zone:
Pacific
Mountain
Central
Eastern
9.
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Product line:
AVerVision & AVerKey Presentation Products
AVerTV TV Tuner Products
AVerDiGi Surveillance Products
AVerComm video conferencing products
10.
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Please fill out the information below:
Name
*
:
Company/School:
(optional)
Phone#:
(optional)
Email
*
:
