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Do you need technical help with an AVerMedia Surveillance Product?
Contact our technical support team to troubleshoot and fix any surveillance hardware or software issues using any of the below methods. The technical team can also help you with any questions you might have on your warranty.
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Call Technical Support |
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Email Technical Support |
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Chat Online with Technical Support
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>> 408.942.2118
(M - F, 7:00am to 5:00pm PST)
For faster service, please have your product model and serial number handy.
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>> support.nvdusa@avermedia.com
(Response within 1 business day)
For faster service, please include your product model and serial number with your email.
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>> Click here for Live Chat
(M - F, 7:00am to 5:00pm PST)
Quick, fast and hassle free! Just remember to have your product model and serial number handy.
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You can also submit an online technical support ticket or RMA request. All online submissions will be responded to within one business day.
AVerMedia's commitment to quality and customers' satisfaction are unsurpassed and so is our Technical Support Department. AVerMedia's trained technical staffs have worked with a myriad of satisfied customers throughout the years. AVerMedia is constantly updating the information online. Our goal is to allow our customers to find their solutions on our web with ease.
If you live in Canada, or the United States, your inquiry will be answered in the order it was received. Note: If you are not located in Canada or the United States, please visit our Global Website to find the office nearest you.
USA Office Warehouse Location:
1001 Yosemite Drive
Milpitas, CA 95035
Important Fax Numbers:
Warehouse Fax: 408-240-6270
RMA Fax: 408-240-6273
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